1. Introduction
Nebula Air Conditioning and Heating (“we,” “us, “or” Nebula”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and our services.

By using our website, you are consenting to the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information:
We may collect various types of personal information from you, including but not limited to:

  • Name, address, email address, and phone number
  • Information related to your HVAC system, such as equipment details and service history
  • Payment and billing information
  • Any other information you voluntarily provide to us

    • 2.2 Non-Personal Information:
    When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, operating system, and browsing behavior. This information is used to analyze trends, administer the site, and improve our services.

    3. Use of Information
    We may use the collected information for the following purposes:

  • Providing and delivering our HVAC services to you
  • Responding to your inquiries and providing customer support
  • Processing payments and managing billing
  • Improving our website and services
  • Sending promotional materials and updates if you have opted to receive them
  • Complying with legal obligations

    • 4. Information Sharing
    We may share your personal information with the following parties:

  • Third-party service providers: We may engage trusted third-party companies or individuals to perform services on our behalf, such as website hosting, payment processing, or customer support. These service providers will have access to your personal information only to the extent necessary to perform their tasks.
  • Legal requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, property, or safety, or investigate potential fraud or security breaches.

    • 5. Data Security
    We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

    6. Your Rights and Choices
    You have certain rights regarding your personal information, including the right to access, update, or delete your information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us using the following details:

    Email: admin@nebulahomeservices.com
    Phone: 863-632-9818

    7. Third-Party Links
    Our website may contain links to third-party websites. Please note that we have no control over the content or privacy practices of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

    8. Changes to this Privacy Policy
    We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

    9. Contact Us
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the following address:

    Nebula Air Conditioning and Heating
    Polk County, Florida
    Email: admin@nebulahomeservices.com
    Phone: 863-632-9818